How do I order online?
You can order online by selecting a product and adding it to your cart.
Which countries do you ship to? What currency are prices listed in?
Currently we ship to Canadian and US postal addresses only. All prices are listed in Canadian dollars. If you are a US customer, your credit card company will automatically convert the funds from Canadian to US dollars and that information will appear on your statement.
How long will it take to receive my order?
Orders placed on a business day ship within 48 hours by Canada Post. Please allow 2-4 business days for delivery. If you do not receive your order or would like to check your order status, please contact us directly at firstname.lastname@example.org.
Where do I obtain safety information (MSDS) about Smart Earth Lubricants?
What is your return policy?
Items purchased can be returned within 30 days of the purchase date. The customer is responsible for shipping costs to return product. Any return requires a valid RMA number - please contact us to request an RMA.
Send returns to:
All merchandise sold hereunder will be shipped at the Buyer’s risk, and risk shall pass to the Buyer upon our delivery of merchandise to a carrier. Therefore, all claims involving loss or damage to merchandise should be solely against the carrier.
Do you offer wholesale pricing?
Please contact us for wholesale orders.